📦 Order Processing

All orders are processed within 1-3 business days. Orders are not shipped or delivered on Sundays or public holidays.

⏱ Delivery Time

• Metro Cities: 3-5 business days
• Other Locations: 5-7 business days
• Remote Areas: 7-10 business days

💰 Shipping Charges

We offer FREE Shipping on all prepaid orders.
Cash on Delivery (COD) may include a small additional charge.

📍 Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status in real-time.

⚠️ Delays

Delivery may be delayed due to unforeseen circumstances such as weather conditions, strikes, or logistics issues. We appreciate your patience.

📌 Incorrect Address

Please ensure that your shipping address is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.

📞 Need Help?

📧 support@urbannova.in
📞 +91 9315517328