📦 7-Day Exchange Policy

• Products can be exchanged within 7 days of delivery.
• Exchange is applicable only for size issues or damaged products.
• Items must be unused, unwashed, and in original condition.
• All tags and packaging must be intact.

❌ No Refund Policy

• We do not provide refunds under any circumstances.
• Only product exchange is allowed.

🔁 Exchange Process

• Contact our support team within 7 days of delivery.
• Share your Order ID and issue details (size/damage).
• Our team will verify and approve your request.
• Once approved, we will initiate the exchange process.

⚠️ Important Conditions

• Exchange is subject to stock availability.
• If the requested item is unavailable, you can choose another product of equal value.
• Items purchased during sale or discount may not be eligible for exchange.
• Shipping charges for exchange may apply.

📞 Need Help?

📧 support@urbannova.in